An inside look: Bringing the ETC Resettlement module to life 

In this short interview with Component leader Sandra Jansson, we learn more about the ETC Resettlement Training Module that was developed within EU-FRANK and which will be available in its entirety in the autumn of 2019.

What is new about this training? Which needs have you identified and are looking to fulfil?

Well, during the past few years, several EU Member States have faced either an increase or launch of new resettlement programmes, but many found there was not so much support available. The aim of this module is to increase participants’ knowledge on how to successfully manage different phases of the resettlement process.

Can you give us an overview of the training?

Yes - the training module consists of five sub-modules: Identification, Selection, Pre-departure, Reception, and Complementary Pathways. These modules are supposed to mirror a standard resettlement process and address operational considerations throughout the different stages.

In terms of outcomes, we imagine that someone who has taken the course will be able to explain how to implement a successful resettlement process and identify its challenges; and design well-functioning resettlement activities. Our intention is to give a good theoretical base as well as practical knowledge ranging from identification of resettlement needs through communication methods, overview of preparations and all the way through CO and reception arrangement. The final sub-module is thought to widen the perspective and introduce pathways such as humanitarian admission or private sponsorship, that can complement resettlement programs. It is currently under finalization and will be added to the other submodules during the summer. 

It’s a lot to cover. What format did you choose to make this possible?

Indeed, it’s a lot of ground to cover so we needed a methodology that worked well for theoretical content as well as for more practical aspects. We landed in a blended-learning methodology with both an online e-learning part and face-to-face sessions. This is what EASO uses for other trainings within the ETC. Participants are expected to take 20-30 hours of online studies including readings, concepts and theoretical points, cases studies, practical situations, assignments and exercises. This is the groundwork for discussions, further comments from experts, exercises and other activities that take place during a 2 day face-to-face session.

What do you believe is the advantage of this format?

The reality is that each Member State designs, plans, funds and executes their resettlement program individually and therefore, it is not possible to identify or promote one standard practice. Instead, this Module builds on recommendations and practices from different Member States and their operational partners, offering a broad array of alternatives. By providing examples and exercises we hope to offer tools to guide and inspire further developments that can be adapted to each participant’s national context. Both the assignments and the face-to-face sessions allows participants to explore and discuss their national contexts. The idea is to give them a good theoretical ground upon which they will be able to build a process that fits their context. Having these practical discussions in a group with many different states is very beneficial, as they can learn from each other.

Who are the target participants?

The module is designed for practitioners in the field of resettlement, such as case officers and resettlement officers, cultural orientation officers/trainers and heads of selection missions/cultural orientation missions.

Were there any advantages/positive aspects of getting to develop this within the framework of EU-FRANK?

Within the EU-FRANK project, there is a lot of expertise and experience in the field of resettlement, which has been very useful during the development of the training module. The work group has also had the opportunity to benefit from other work that has been carried out within the project such as research and tools that are now included in the training. I believe the structure of the project multiplied the resources, giving us the opportunity to build a very complete module.

How was this training built/developed? What was the process for the expert group to go about it?

EU-FRANK has been working in close cooperation with EASO to develop the training module. A work group consisting of experts from Sweden, the Netherlands and Switzerland, the United Nations High Commissioner for Refugees (UNHCR) and International Organization for Migration (IOM) have drafted the content and prepared a training programme for the face-to-face sessions. For the final sub-module we have also had great support from the International Catholic Migration Commission (ICMC) who complemented the drafting process when the State experts tuned out. Other states and actors involved in EASO’s and the project’s networks have acted as reference partners.

Can you give us a general background of the ETC structure in which this training is inserted and how they work?

EASO Training Curriculum (ETC) is a common training system designed for case and reception officers, as well as other asylum practitioners throughout the EU Member States, Norway, and Switzerland (EU+ States). The Curriculum consists of a number of interactive modules in different areas, and practitioners can access it though their organisations. The next training session will start towards the end of September, so it’s high time to start planning for it! Consult the EASO Training Plan for more information.

Sandra Jansson, component leader for EU-FRANK Component 3 – Training, works at the Swedish Migration Agency as a Capacity Developer. She also works as a teamleader for an asylum reception unit in Mariestad in western Sweden.


A part of the working group for Component 3 at the launch of the first part of the ETC Resettlement module in Malta, december 2018. (Photo credit: Iris Visser)

Published: 2019-06-12

Author: Gabriela Prado

Last modified: 2019-06-12